Returns & Exchanges

All of our Cartridge Express branded products are backed by a LIFETIME 100% satisfaction guarantee. Problems happen from time to time and we want to assure you that the appropriate action will be taken to replace the product or issue a full refund–your choice. Simply contact one of our friendly customer service representatives and we will make it right. Product concerns must be dealt with within one year from the date of purchase. Shipping costs for refunded items are the responsibility of the customer, except in the event of a packing error. Please contact a store representative.